How do bots work?

Bots often imitate or replace a human user's behavior. Typically they do repetitive tasks, and they can do them much faster than human users could. Bots usually operate over a network; more than half of Internet traffic is bots scanning content, interacting with webpages, chatting with users, or looking for attack targets.

What is a Zendesk answer bot?

Zendesk Answer Bot Zendesk Answer Bot integrates with your knowledge base and leverages data to have quality, omnichannel conversations. Zendesk’s no-code Flow Builder tool makes creating customized AI chatbots a piece of cake. Plus, it’s super easy to make changes to your bot so you’re always solving for your customers.

What is a bad bot?

Other bots are "bad" and are programmed to break into user accounts, scan the web for contact information for sending spam, or perform other malicious activities. If it's connected to the Internet, a bot will have an associated IP address. Malicious bots: Bots that scrape content, spread spam content, or carry out credential stuffing attacks

Does Infobip have AI chatbots?

Infobip also has a generative AI-powered conversation cloud called Experiences that is currently in beta. In addition to the generative AI chatbot, it also includes customer journey templates, integrations, analytics tools, and a guided interface. AI and machine learning help you train your chatbot.